Caring Contacts Implementation Toolkit
Created by a team at St. Luke’s Health System with funding from AFSP, the Caring Contacts Implementation Toolkit is a 63-page practical guide to implementing a two-way text message Caring Contacts program for suicide prevention designed for health systems, hospitals, clinics, 988 hotlines, and other organizations that would like to deliver Caring Contacts to their clients. The toolkit includes ready-to-use templates to streamline startup of a Caring Contacts program and resources to plan for staffing and costs. It also includes practical tools such as sample workflows, sample standard operating procedures, and sample Caring Contacts text messages, plus guidance on how to reply to incoming messages from clients.