Resource

This toolkit is an adapted version of Institute for Healthcare Improvement (IHI) Framework for Improving Joy in Work, modified to meet the needs of local governmental public health workforce. In 2017, the IHI developed the IHI Framework for Improving Joy in Work as a tool for health care organizations to better understand barriers to joy in work that lead to high rates of staff turnover and burnout and co-create strategies to address them. The National Association of County and City Health Officials (NACCHO) adapted this guide for the context of the local governmental public health workforce. This section describes the nine key components of IHI’s Framework that supports workplaces to ensure there is joy in work. The toolkit also includes an adapted version of the IHI’s “What Matters to You” Conversation Guide for leaders and an Action Guide adapted by NACCHO with strategies to promote joy in work and teaches a conversation style that identifies barriers and supports for joy in work.